# End User Guide

### **How the Signup Flow Works** <a href="#how-the-signup-flow-works" id="how-the-signup-flow-works"></a>

#### **1. Redirection to eSignet Signup Portal** <a href="#id-1.-redirection-to-esignet-signup-portal" id="id-1.-redirection-to-esignet-signup-portal"></a>

When users access the health services portal for the first time, they are redirected to the eSignet Signup Portal to complete their registration.

#### **2. First Login & Video eKYC** <a href="#id-2.-first-login-and-video-ekyc" id="id-2.-first-login-and-video-ekyc"></a>

Once signed up, users are prompted to complete a video eKYC (electronic Know Your Customer) process on their first login. This ensures verified digital identity and eliminates the need to repeatedly enter personal information.

### **Why This Integration Matters** <a href="#why-this-integration-matters" id="why-this-integration-matters"></a>

Integrating the eSignet Signup Service with the health services portal enables trusted digital onboarding and simplifies access to government and health services by leveraging the country’s foundational ID system.

[Refer to the User Guide](https://docs.esignet.io/esignet-signup/test/end-user-guide/signup-and-login-with-otp-for-verified-claims).

The Signup service is not available in the MOSIP Collab as of now for self experience.

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**Note**: The Signup service is not available in the MOSIP Collab as of now for self experience.
{% endhint %}