End User Guide

How the Signup Flow Works

1. Redirection to eSignet Signup Portal

When users access the health services portal for the first time, they are redirected to the eSignet Signup Portal to complete their registration.

2. First Login & Video eKYC

Once signed up, users are prompted to complete a video eKYC (electronic Know Your Customer) process on their first login. This ensures verified digital identity and eliminates the need to repeatedly enter personal information.

Why This Integration Matters

Integrating the eSignet Signup Service with the health services portal enables trusted digital onboarding and simplifies access to government and health services by leveraging the country’s foundational ID system.

Refer to the User Guide.

The Signup service is not available in the MOSIP Collab as of now for self experience.

Note: The Signup service is not available in the MOSIP Collab as of now for self experience.